Our Guarantee

Respect. Dignity. Peace of Mind.

As the only Cremation with Confidence™ provider in our area, we pledge to abide by a strict ethical code and perform the cremation process according to an exclusive 10-step cremation process. This process is designed to:

1. Your Loved One Never Leaves our Care

Many other funeral homes hire third party crematories. These funeral homes transfer your loved one to outside cremation services, making it impossible for the funeral home to manage and supervise the cremation.

We have our own crematory, which is open 24 hours a day, so all your services are handled and managed by our certified staff and your loved one never leaves our care.

 

2. Safeguarding Personal Identity

To ensure security, a personal identification band is placed on your loved one at the moment your loved one is transferred to our care.

 

3. Unique Tracking System

Your loved one is logged into our tracking system and assigned an identification number, which is stamped into a stainless steel identification tag.  This number is used to track every phase of the cremation process.  Our tracking system includes date and time of arrival at our facility and the name of the transfer team.  Personal belongings are cataloged and placed in a secure area for their return to the family.

 

4. Family Identification

Our staff will bathe and dress your loved one in the clothes provided by the family or a gown we provide. Then, we will ask you, or a representative, to positively identify him or her prior to cremation.

 

5. Checks and Balances

Three individuals, a certified cremation specialist, a funeral director, and a funeral home staff member will review all cremation paperwork and permits.  This is to ensure authorizations and permits have been received and have been properly documented.  Once all documentation is verified, staff members must sign the cremation order prior to cremation and notify the family that we are ready to proceed with the cremation.

6. Cremation Log Book

Your loved one is then taken to the cremation chamber, where their personal identification is noted in our cremation log book.  This log shows the name of the individual, date and times of the cremation, identification number, and crematory operator’s name.  The cremation technician will note the time immediately before and after the cremation.

 

7. Details During the Cremation

The crematory checklist and identification card are placed on the outside of the cremation chamber and the stainless steel identification tag is placed inside the cremation chamber with your loved one during the cremation process.  Your family will be offered the opportunity to witness any part or all of the cremation process.

 

8. Details After the Cremation

After the cremation is complete, the cremated remains are placed with the metal identification tag into an urn. The identification card is placed in our permanent files.

 

9. Return of the Cremated Remains

Our staff will notify you to schedule a time for receipt of the cremated remains. At this time, we will provide a dignified setting in which to receive the urn where you may spend a few moments, privately, in quiet reflection.

 

10. Celebration of Life

We will assist in planning a funeral or memorial service, either before or after the cremation, which will appropriately celebrate the life of your loved one. A meaningful ceremony provides an opportunity for family and friends to pay tribute to your loved one and to share the memories of a lifetime.